Real-Time Retail in the Agentic Era | Adobe Executive Dinner Series SEA & Hong Kong

Real-time retail, rewritten.

A five-city executive dinner series for retail and commerce leaders across Singapore, Kuala Lumpur, Hong Kong, Jakarta and Bangkok. Real-time customer experience was the starting point. Agentic commerce is where the conversation goes next.

05Dinners across the region

05Cities: Singapore, KL, Hong Kong, Jakarta, Bangkok

Sep–NovSeptember to November 2026

100%Closed door, by invitation

When this series began, the question was how real-time data changes retail: knowing your customer in the moment, and acting on it before the moment passes. That question has now been answered emphatically, and a new one has taken its place.

Shoppers are no longer just arriving through search and social. They arrive through AI assistants that have already researched, compared and shortlisted on their behalf. Over the 2025 holiday season, traffic to retail sites from generative AI tools grew roughly sevenfold year on year. And those AI-referred shoppers behave differently: they convert 31% higher, generate 254% more revenue per visit, and spend 45% more time on site.

On behalf of Adobe and Innovatus Media, we invite you to a closed-door executive dinner in your city, convening a select group of senior retail and commerce leaders across Southeast Asia and Hong Kong. Adobe will bring in-the-room perspective on what it's seeing across retail in Asia Pacific: how brands stay discoverable to AI agents, keep control of the customer relationship, and turn real-time data into revenue in the agentic era.

What we'll be exploring.

The new front door

Product discovery is moving into ChatGPT, Gemini and Claude before shoppers ever reach your storefront. What AI-agent discoverability demands of your catalogue, content and data, and why standards like the Universal Commerce Protocol and Agentic Commerce Protocol now matter to retail leaders.

Real-time foundations

Agents are only as good as the data underneath them. How a real-time view of the customer, anchored in the Adobe Experience Platform, becomes the foundation for AI that acts with context rather than guesswork.

Conversational commerce, on your terms

Bringing the conversation onto your own storefront: how experiences like Brand Concierge guide shoppers from question to purchase with live catalogue, pricing and inventory, while the brand keeps control of identity, tone and the customer relationship.

Proving the return

AI-referred shoppers already convert higher and spend more. How retailers across the region are measuring this new channel, protecting first-party relationships, and building the case for investment beyond the pilot.

Hosted by Adobe.

Adobe powers digital experiences for the world's leading brands. Adobe Experience Cloud, anchored in the real-time data of the Adobe Experience Platform, helps retailers understand every customer in the moment and act on it across every channel.

With Adobe Commerce committed to open agentic standards and AI agents now orchestrating experiences across the customer lifecycle, Adobe sits at the centre of how European retail is preparing for the agentic era: discoverable to AI, conversational on the storefront, and in control of the customer relationship throughout.

Secure your seat.

Places across all five dinners are strictly limited and held by invitation. Complete the form below and the Innovatus Media team will confirm your city, venue and date.

Thank you, your interest is registered.

The Innovatus Media team will be in touch to confirm your city, venue and date.

Real-time retail, rewritten.

The storefront now has two audiences.

What we'll be exploring.

The new front door

Real-time foundations

Conversational commerce, on your terms

Proving the return

By invitation only. Register now.

Singapore

Kuala Lumpur

Hong Kong

Jakarta

Bangkok

Hosted by Adobe.

Secure your seat.

Thank you, your interest is registered.

Questions before you commit?